Agencies Develop Website for Housing Assistance Information


The Consumer Financial Protection Bureau (CFPB), Federal Housing Finance Agency (FHFA), and U.S. Department of Housing and Urban Development (HUD) have launched a new mortgage and housing assistance website,, designed to give homeowners up-to-date and accurate housing assistance information during the COVID-19 pandemic.

FHFA and HUD are currently offering extensive CARES Act assistance and protection for Americans having trouble paying their mortgages. This joint website consolidates the CARES Act mortgage relief, resources for additional help, and information on how to avoid COVID-19-related scams. It also provides lookup tools for homeowners to determine if their mortgage is federally backed.

“This invisible enemy has a lot of Americans concerned about how they are going to stay safe and make ends meet,” says HUD Secretary Ben Carson. “No one should lose their home because of coronavirus, and this new website is full of resources to help property owners and renters navigate these unprecedented times. HUD is continuing to monitor the needs of our FHA borrowers and HUD-assisted families, and we are prepared to take additional actions as needed.”

In addition to the tools made available by HUD and FHFA, CFPB has partnered with FHFA on the Borrowers Protection Program, which enables the agencies to share servicing information to protect borrowers during the coronavirus national emergency.

Photo: HUD Secretary Ben Carson

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