Celink, a Lansing, Mich.-based servicer of reverse mortgages, has selected Dallas-based Industry Consulting Group Inc. (ICG) as its exclusive tax-service provider. ICG specializes in providing tax-tracking services to the reverse mortgage industry and has implemented an end-to-end solution for handling tax-payment delinquencies.
‘After a rigorous evaluation process, we proudly selected ICG as our tax-tracking business partner because of their focus within the reverse mortgage industry’ says Ryan LaRose, Celink's chief operating officer. "Their processes and procedures are specifically designed to proactively assist and educate senior borrowers about their responsibilities regarding the payment of their property taxes."
LaRose says the new partnership allows Celink to dedicate more internal resources to working with borrowers who have previously defaulted on their tax payments.