CitiMortgage Inc. will launch its first annual call-a-thon event for borrowers who have concerns about their ability to pay their mortgage.
The Mortgage Assistance Call-a-thon will begin Wednesday, Dec. 15 at 7:00 a.m. and run through 1:00 a.m. Dec. 16. For the event, CitiMortgage can call into the company's foreclosure prevention centers for information and advice. The call-a-thon, which features expanded customer service hours, will be staffed by the company's foreclosure-prevention specialists, while senior managers and increased numbers of supervisors will be on hand to provide additional support, Citi says.
"As we head into the new year, many people continue to be concerned about their financial matters,’ says Sanjiv Das, president and CEO of CitiMortgage. ‘Because these issues are often top of mind now, we wanted to reach out to our CitiMortgage customers who may be experiencing hardship to explore ways in which we can help them.’