Convergys, Sterling Sign New Relationship Management Contract

ng Home Retention Services, an Orlando, Fla.-based provider of loss mitigation services, has [link=][u]signed[/u][/link] a contract for Convergys Corp.'s Loan Modifications Solutions, which offer a turnkey customer outreach solution. The tool will provide Sterling with expanded customer contact capabilities. Convergys uses Sterling's TouchPoint loss mitigation platform via the Web to enable Sterling representatives to determine borrowers' loan modification options. Upon qualification, the workout process begins immediately with a Sterling representative on the same call. SOURCES:[link=] Sterling Home Retention Services[/link], [link=]Convergys


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