Using a series of educational videos, FLS enables consumers to learn about their options to avoid foreclosure, and how to work with nonprofit counseling agencies to assist completing modification packages. The company's partnership with IndiSoft combines these educational tools with IndiSoft's RxOffice Homeowner/Borrower portal, which assists housing counselors and consumers in submitting supporting loan modification documents to mortgage companies.
"By adding video to our solution, we have a platform that is more engaging for the consumers to complete a loan application in shorter time," says Sanjeev Dahiwadkar, president and CEO of IndiSoft. "Video has proven to be a good learning tool, and when it is paired with our automated solution, consumers are able to get real answers much more quickly."
FLS launched its video management and distribution solution in August 2009, and it has been accessed on the Internet more than 125,000 times since its inception.