Agoura Hills, Calif.-based Interthinx and Irvine, Calif.-based Decision Ready Solutions have formed an alliance to offer comprehensive quality control and quality assurance programs to the servicing industry.
According to the companies, their collaboration will offer a compliance oversight program framework that will help servicers monitor process execution and compliance along the complete end-to-end default timeline. The companies add that with mortgage servicers facing increasing scrutiny of their default management procedures, there will be a greater need for increased diligence in assessing and monitoring policy and regulatory compliance.
‘Today's mortgage servicers are required to conduct ongoing evaluations of internal processes using objective process review and quantify results via score cards,’ says Kevin Coop, president of Interthinx. ‘The newly launched offering allows servicers to review operational activity and objectively score the process on accuracy and policy conformance.’
‘We're excited that Interthinx selected to align their efforts with Decision Ready, and we look forward to jointly answering the servicing industry's growing needs and demands in the area of quality control,’ says Ravi Ramanathan, CEO for Decision Ready Solutions.