Loan Value Group, HP Extend Service Agreement

HP Enterprise Services has signed a five-year extension of its agreement with Loan Value Group LLC (LVG) to provide contact center and customer support functions.

LVG says the agreement will enable the company to provide its Responsible Homeowner Reward (RH Reward) program to larger portfolios of loans. RH Reward, which is meant to dissuade potential strategic defaulters, provides incentives to eligible underwater homeowners to remain current on their mortgage payments.

"With HP, we have a partner with the scale, experience and infrastructure needed to ramp up a program of this magnitude and support rapid growth as we continue to execute our business strategy," says Frank Pallotta, LVG's executive vice president and managing partner.

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