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AACER by Epiq Systems

501 Kansas Ave., Kansas City, KS 66105

Phone: (952) 607-9039

Fax: (913) 621-9500

Contact: Michael Cousino, senior director

Email: mcousino@epiqsystems.com

Website: www.epiqsystems.com

Allows lenders and law firms to monitor and retrieve electronic data. The system retrieves case data from every court in the country and houses it in a central location, allowing quick access from one reliable connection point.

 

Aircastle Mortgage Services LLC

P.O. Box 106, Fort Worth, TX 76110

Phone: (817) 923-9953

Fax: (817) 923-8872

Contact: Dexter Jung, manager

Email: aircastle1@sbcglobal.net

Website: www.aircastlemortgage.com

Provides technology that supports mortgage servicers seeking to complete files that are missing assignments, note endorsements or other documents.

 

Allison Payment Systems

2200 Production Dr., Indianapolis, IN 46241

Phone: (317) 808-2429

Fax: (317) 808-2477

Contact: Kevin Thomas, vice president, sales and marketing

Email: kthomas@apsllc.com

Website: www.apsllc.com

A full-service customer communication solutions provider specializing in digital transactional document presentment and print and mail services, as well as electronic document delivery and management tools.

American Modern Insurance Group

P.O. Box 5323, Cincinnati, OH 45201

Phone: (800) 879-1079

Fax: (513) 943-7411

Contact: Todd Wilson, national sales director

Email: fid.info@amig.com

Website: www.fid.amig.com

Offers a line of insurance products and technology services for lender-placed hazard and flood insurance, REO property coverage, escrow processing, collateral protection and loss draft disbursement services.

 

Applied Business Software

2847 Gundry Ave., Long Beach, CA 90755

Phone: (800) 833-3343

Fax: (562) 426-5535

Contact: Elizabeth Morales, director, business development

Email: elizabeth@absnetwork.com

Website: www.themortgageoffice.com

Offers a suite of products designed to automate all tasks associated with loan servicing, including email statements, ACH debits/credits, online borrower/investor access, default tracking and escrow administration.

 

Assurant Specialty Property

2677 N. Main St., Ste. 600, Santa Ana, CA 92705

Phone: (714) 571-3900

Fax: (714) 569-3106

Contact: Jody Gunderson, vice president, national sales

and marketing

Email: craig.curtner@assurant.com

Website: www.assurantspecialtyproperty.com

Offers lender-placed hazard insurance protection, tracking, processing and outsourcing, as well as property preservation and field asset services solutions. Includes a comprehensive claims catastrophe website and other Web-based interactive information resources for clients.

 

Black Knight Financial Services LLC

601 Riverside Ave., Jacksonville, FL 32204

Phone: (844) 474-2537

Fax: (904) 854-4124

Contact: Michelle Kersch, SVP, marketing and communications

Email: askblackknight@bkfs.com

Website: www.bkfs.com

Provides integrated technology and proprietary data and analytics that support the entire loan lifecycle - from lead generation and origination to servicing, portfolio retention and default. These solutions are augmented by the company’s knowledgeable support and professional services.

 

CoreLogic

40 Pacifica, Ste. 900, Irvine, CA 92618

Phone: (866) 774-3282

Fax: (949) 214-1010

Contact: Steve Stein, senior vice president, sales and client services

Email: sales.res.ca@corelogic.com

Website: www.corelogic.com

Offers technology applications and platforms that automate or streamline workflow for mortgage lenders and servicers, capital market investors, and real estate sales professionals. The company’s default suite employs intelligent workflow automation and delivers a single-workstation user interface. The platform draws from the CoreLogic U.S. real estate, mortgage application, fraud and loan performance databases. Component-based technology provides interdependent modules spanning the default continuum from pre-foreclosure to asset disposition.

 

CPI Data Services

31700 W. 13 Mile Rd., Ste. 205, Farmington Hills, MI 48334

Phone: (248) 487-0340

Fax: (248) 487-1344

Contact: Lee Schottenfels, vice president

Email: lee@compupacific.com

Website: www.cpidata.com

Provides trackers and other service companies with document-based data capture, both online and offline.

 

D+H

605 Crescent Executive Ct., Ste. 600, Lake Mary, FL 32746

Phone: (407) 804-6623

Fax: (407) 829-6715

Contact: Stacey Leone, director, public relations and events

Email: stacey.leone@dh.com

Website: www.dh.com

A provider of secure and reliable technology solutions to domestic and global financial institutions. Approximately 7,000 banks, specialty lenders, community banks and credit unions use D+H systems to deliver solutions across various service areas.

 

Digital Risk

2301 Maitland Center Pkwy., Ste. 165, Maitland, FL 32751

Phone: (407) 215-2900

Fax: (407) 215-2900

Contact: Ashley Zych, event and marketing coordinator

Email: ashley.zych@digitalrisk.com

Website: www.digitalrisk.com

TEGO - An end-to-end platform with the capability to operationalize near-real-time data used for compliance and servicing oversight, supporting the full spectrum of mortgage servicing requirements: federal, state, Fannie Mae, Freddie Mac, FHA
and VA.

 

E-A-G Consultants

4611 Hard Scrabble Rd., Ste. 109, Columbia, SC 29229

Phone: (800) 621-3025

Fax: (800) 621-3025

Contact: Denis Brosnan, partner

Email: denis.brosnan@eag-consultants.com

Website: www.eag-consultants.com

Provides consulting and managed support services in IT, compliance and security, and business development for lenders and servicers as well as technology and service providers in the residential mortgage market. IT services range from an advisory role to the complete outsourcing of technology functions, and compliance and security offerings provide assistance in audit support, borrower communications and vendor management.

 

FICS

14285 Midway Rd., Ste. 200, Addison, TX 75001

Phone: (972) 458-8583

Fax: (972) 458-0863

Contact: Barry C. Malone, vice president, sales

Email: info@fics.com

Website: www.fics.com

Mortgage Servicer is a residential mortgage servicing system that automates the loan servicing operation, including escrow administration collections, investor accounting, payment processing, loss mitigation, modifications, year-end reporting, GL interface, cash accounting, online borrower and investor access, and more. Commercial Servicer is a commercial loan servicing system that automates the servicing operation and provides numerous asset, collateral, and financial tracking and management tools. Provides online access for borrowers and investors.

 

Fiserv Inc.

255 Fiserv Dr., Brookfield, WI 53045

Phone: (516) 802-3144

Fax: (610) 337-7206

Contact: Jay Woldar, senior vice president, sales and lending solutions

Email: getsolutions@fiserv.com

Website: www.fiserv.com

A provider of information management and electronic commerce systems for the financial services industry. Loan servicing solutions from Fiserv support all mortgages, home equity loans and lines of credit on a single platform.

 

Five Brothers Default Management Solutions

12220 E. 13 Mile Rd., Ste. 100, Warren, MI 48093

Phone: (586) 772-7600

Fax: (586) 772-3660

Contact: Bill Walsworth, chief information officer

Email: info@fiveonline.com

Website: www.fivebrms.com

Provides a variety of technology solutions, including enterprise content management, Web-based document storage and default servicing workflow solutions, and loan modification and HUD claims processing.

 

Foreclosure Solution Inc.

1616 N. Litchfield Rd., Ste. 240, Goodyear, AZ 85395

Phone: (800) 201-9000

Fax: (949) 417-3535

Contact: Richard Sanchez, sales manager

Email: support@fs-inc.com

Website: www.fs-inc.com

Offers a customizable application designed to handle many different types of foreclosure processes between trustees, attorneys and title professionals.

 

Global DMS

1555 Bustard Rd., Ste. 300, Lansdale, PA 19446

Phone: (877) 866-2747

Contact: Chris Palermo, national sales manager

Email: productinfo@globaldms.com

Website: www.globaldms.com

Provides commercial and residential real estate valuation solutions catering to lenders, servicers, AMCs, appraisers and other real estate valuation companies.

 

GuardianDocs

710 S. Ash St., Ste. 200, Glendale, CO 80246

Phone: (877) 925-8472

Fax: (303) 226-8154

Contact: Jonathan Kunkle, president

Email: jonathan.kunkle@gts.com

Website: www.lenderlive.com

Supports compliant document preparation of residential lending and hosted document management technologies, including document intake by mail, fax or image, automated document recognition, data extraction and paperless workflow tools. The technology couples the generation of all lending- and loan servicing-related forms to the recognition of documents returned by the consumer through seamless means, increasing recognition rates.

 

IL Group

229 E. 20th Ave., Ste. 1, Gulf Shores, AL 36542

Phone: (866) 300-7020

Fax: (251) 968-9889

Contact: David N. Stidham Jr., executive vice president

Email: dstidham@ilgroup.com

Website: www.ilgroup.com

Provides lender-placed hazard and flood insurance, REO insurance, blanket insurance, collateral protection insurance and flood determination services, as well as servicing platform integration consulting.

 

Indecomm Global Services

379 Thornall St., Fl. 2, Edison, NJ 08837

Phone: (732) 404-0081

Fax: (732) 626-6023

Contact: Rajan Nair, CEO, financial services division

Email: rajan@indecomm.net

Website: www.indecomm.net

Offers consulting, outsourcing, learning and technology solutions to our clients in the mortgage and title industries.

 

IndiSoft

5550 Sterrett Pl., Ste. 311, Columbia, MD 21044

Phone: (410) 730-0667

Fax: (866) 350-1256

Contact: Sanjeev Dahiwadkar, CEO and president

Email: sanjeev.dahiwadkar@indisoft.us

Website: www.indisoft.us

A technology development firm that provides collaborative, real-time workflow solutions, including the RxOffice platform.

 

Infinity TLC

5900 S. Lake Forest Dr., Ste. 380, McKinney, TX 75070

Phone: (972) 212-7222

Fax: (972) 212-7454

Contact: Craig Anderson, managing director

Email: canderson@infinitytlc.com

Website: www.infinitytlc.com

Offers a proprietary compliance management system that delivers compliance programs, courses, and other industry-related policies and procedures to clients.

 

ISGN

2330 Commerce Park Dr. N.E., Ste. 2, Palm Bay,

FL 32905

Phone: (860) 656-7550

Contact: Page Caldwell, director, marketing operations

Email: info@isgn.com

Website: www.isgn.com

Provides mortgage technology designed to help financial institutions improve precision, reduce risk and manage volatility in servicing and default functions.

 

Loan Protector Insurance Services

6000 Cochran Rd., Cleveland, OH 44139

Phone: (440) 505-6100

Fax: (440) 505-0144

Contact: Dennis Swit, managing partner

Email: info@loanprotector.com

Website: www.loanprotector.com

Provides lender-placed insurance services, including a Web-enabled, outsourced insurance tracking tool.

 

MarketWise Advisors LLC

2220 County Rd. 210 W., Ste. 108-114, Jacksonville, FL 32259

Phone: (800) 815-9484

Fax: (800) 815-9484

Contact: Jordan Brown, CEO

Email: info@marketwiseadvisors.com

Website: www.marketwiseadvisors.com

Management consulting firm focused on mortgage technology. Comprehensive system and operational analysis, system replacement and implementation services. Loan servicing outsourcing, subservicer selection and integration planning are provided.

 

MC Software LLC

2650 Washington Blvd., Ste. 214, Ogden, UT 84401

Phone: (801) 392-1555

Fax: (801) 392-1556

Contact: Hyonwoo Shin, CEO

Email: hshin@mcsoftware.com

Website: www.mcsoftware.com

Software systems for credit unions, banks and mortgage companies throughout the U.S.

 

McCracken Financial Solutions Corp.

8 Suburban Park Dr., Unit 2, Billerica, MA 01821-3903

Phone: (978) 439-9000

Fax: (978) 439-9068

Contact: Kim Cooper, corporate communications manager

Email: salesinfo@mccrackenfs.com

Website: www.mccrackenfs.com

Provides loan servicing and asset management solutions that include loan entry, borrower administration, adjustable-loan management, escrow management and payment processing. The Web-based Process Manager tool assists with the management of day-to-day servicing and asset management tasks.

 

Mortgage Contracting Services LLC

6504 International Pkwy., Ste. 1500, Plano, TX 75093

Phone: (813) 387-1100

Fax: (813) 402-1740

Contact: Caroline Reaves, CEO

Email: contactus@mcs360.com

Website: www.mcs360.com

Offers MCS360, an automated workflow application designed to simplify the process of ordering property inspection, property preservation and REO property maintenance work.

 

NetDirector

10951 Countryway Blvd., Ste. 102, Tampa, FL 33626

Phone: (813) 343-0971

Fax: (813) 749-7130

Contact: Gretchen Borer, national account manager

Email: info@netdirector.biz

Website: www.netdirector.biz

Provides a cloud-based data exchange to improve process efficiency and standards compliance. Allows customers to move data and documents securely with a myriad of industry trading partners, including a national attorney/trustee network, mortgage loan servicers, title providers, process servers and field service organizations.

 

Nortridge Software

2 S. Pointe, Ste. 250, Lake Forest, CA 94630

Phone: (714) 263-7285

Fax: (415) 459-4537

Contact: Kim Stempel, vice president, sales

Email: kstempel@nortridge.com

Website: www.nortridge.com

Offers a comprehensive loan servicing, reporting and collection system. Both an in-house license and hosted/SaaS option is available. The system allows for easy restructuring and modifying of loans if the conditions of the borrower change. Customized dashboards provide management with a quick view of daily, monthly and year-to-date productivity.

 

Nuance Communications

821 2nd Ave., Ste. 1000, Seattle, WA 98104

Phone: (206) 902-3906

Fax: (206) 902-3902

Contact: Brian Moore, senior principal

Email: brian.moore@nuance.com

Website: www.nuance.com

Provides a cloud-based predictive dialing, interactive voice response and messaging, email, smartphone and SMS text solution for lenders and servicers needing to engage borrowers throughout the mortgage lifecycle.

 

Perfect Practice

1209 Edgewater Dr., Ste. 100, Orlando, FL 32804

Phone: (888) 843-8992

Fax: (407) 841-9814

Contact: Richard Woodman, president

Email: sales@perfectpractice.com

Website: www.perfectpractice.com

Offers automated software for law firms of all sizes. Includes integrated case management, workflow processes, document management, billing and accounting capabilities.

 

Proctor Financial Inc.

5225 Crooks Rd., Troy, MI 48098-2823

Phone: (248) 824-1464

Fax: (248) 824-1482

Contact: Diane Whipple, senior vice president, sales and marketing

Email: marketing@pfic.com

Website: www.pfic.com

Offers lender-placed insurance programs paired with tracking and reporting technology to meet the specific requirements of each client. PFI’s Intelligent Insurance Manager (IIM) tool serves as a hazard tracking system for outsourcing clients. It is a Web-based software application that clients can access 24/7 for evidence of insurance documents, insurance transaction history and claims status, including adjuster reports and photos.

 

QBE

210 Interstate N. Pkwy. S.E., Ste. 400, Atlanta, GA 30339

Phone: (800) 962-9654

Fax: (770) 690-8240

Contact: Jane Nibbe, senior vice president

Email: jane.nibbe@us.qbe.com

Website: www.qbena.com

Provides mortgage lender-placed protection solutions, insurance products and risk mitigation services.

 

Quandis Inc.

27442 Portola Pkwy., Ste. 350, Foothill Ranch, CA 92610

Phone: (949) 391-9029

Fax: (949) 215-7352

Contact: Jason Bittick, business development

Email: jbittick@quandis.com

Website: www.quandis.com

Offers default management software solutions, including foreclosure process automation, short sale portals, skip tracing systems, a valuations hub, military search services, bankruptcy status searches, collection solutions, vendor solutions and custom application development.

 

QuestSoft Corp.

23441 S. Pointe Dr., Ste. 270, Laguna Hills, CA 92653

Phone: (800) 575-4632

Fax: (949) 837-9507

Contact: Steve Butler, senior vice president

Email: sales@questsoft.com

Website: www.questsoft.com

Provides compliance software and services that simplify the collection, analysis, compilation and reporting of key regulatory data for all federal, state and local lending laws, as well as the Qualified Mortgage and Ability-to-Repay Rules, HMDA, RESPA, TILA, mortgage call reports, CRA, Fair Lending, and LEF data for multi-state exams.

 

Rekon Technologies

150 S. Los Robles Ave., Ste. 660, Pasadena, CA 91105

Phone: (626) 577-4350

Fax: (626) 577-4360

Contact: Cindy Gainsforth, executive vice president, sales and marketing

Email: sales@rekon.com

Website: www.rekon.com

An industry technology vendor offering Rekon software, which provides lien release and assignment preparation, tracking and recording; and DokTrak, providing management and tracking of documents, files and exceptions.

 

SWBC

9311 San Pedro Ave., Ste. 600, San Antonio, TX 78216

Phone: (800) 527-0066

Fax: (210) 525-1240

Contact: Rachel Heinsohn, marketing director

Email: rheinsohn@swbc.com

Website: www.swbc.com

Provides complete hazard, flood and REO insurance outsourcing services, including a collateral tracking system that provides customizable borrower correspondence, automated premium transaction options and customer service histories.

 

TenA Companies Inc.

251 W. Lafayette Rd., St. Paul, MN 55107

Phone: (800) 255-8362

Fax: (651) 293-4400

Contact: Tom McDonough, national business development manager

Email: sales@tenaco.com

Website: www.tenaco.com

TenA provides servicing quality control audit services and SecondLook audit software for servicers that perform reviews in-house.

 

USRES/RES.NET

25520 Commercentre Dr., Fl. 2, Lake Forest, CA 92630

Phone: (949) 206-5371

Contact: Rob Pajon, vice president, marketing

Email: rob.pajon@res.net

Website: usres.com

A valuation services provider that delivers software applications connecting real estate professionals and consumers. Offers specialized portals designed for various users, such as its Valuation Portal, which enables lenders and mortgage servicers to manage and process valuations. RES.NET integrates all parties, including servicers, brokers, outsourcers, third-party providers, homeowners and buyers, and provides a custom, automated workflow and centralized data and documentation.

 

Venture Solutions

1170 Grey Fox Rd., Arden Hills, MN 55112

Phone: (651) 494-1740

Fax: (817) 868-0404

Contact: Jim Linker, marketing coordinator

Email: jlinker@venturesolutions.com

Website: www.venturesolutions.com

Provides print and electronic customer communication programs to mortgage lenders, covering online account management/customer service tools, client-controlled letter creation, QR codes, email/SMS communications, e-consent preference centers and mobile apps.

 

Veros Real Estate Solutions

2333 N. Broadway, Santa Ana, CA 92706

Phone: (866) 458-3767

Fax: (714) 415-6360

Contact: Charles Rumfola, senior vice presiden, sales

Email: sales@veros.com

Website: www.veros.com

Provides systems that automate the ordering, tracking, review, acceptance, quality control, scoring and delivery of appraisals, broker price opinions (BPOs) and automated valuation models (AVMs). Also offers risk assessment products, analytics and real estate data. Veros is the official technology provider for Fannie Mae and Freddie Mac’s Uniform Collateral Data Portal (UCDP).

 

VirPack

8300 Greensboro Dr., Ste. 975, McLean, VA 22102

Phone: (703) 996-4892

Contact: Wayland Pond, vice president, sales

Email: kelley.hudecheck@virpack.com

Website: www.virpack.com

Provides document management and delivery solutions through a platform that automates the recognition and indexing of document images, as well as the stacking and packaging of loan files to investors and service providers.

 

Wingspan Portfolio Advisors

18451 N. Dallas Pkwy., Dallas, TX 75287

Phone: (888) 634-0808

Fax: (888) 542-0108

Contact: Robert Shiller, senior vice president, business development

Email: robert.shiller@wingspanadvisors.com

Website: www.wingspanportfolioadvisors.com

A specialty/component servicer offering advanced technology and proprietary methodologies that leverage a single point of contact and support foreclosure prevention efforts.

 

Woodward Technologies

29623 Northwestern Hwy., Southfield, MI 48034

Phone: (248) 996-8231

Fax: (248) 436-6849

Contact: Ron Jasgur, president

Email: info@woodwardtechnologies.com

Website: www.woodwardtechnologies.com

Offers the VerifiedShortSale and OfferSubmission applications, which are designed to prevent fraud, increase transparency, reduce risk, speed transactions and assure recoveries in the disposition of REO and short sales.

 

 

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Directory Of Mortgage Servicing Technology

Plan Your Technology Road Map

By Staff

SM’s annual directory of mortgage servicing technology covers the core servicing platforms and compliance tools that servicers need to stay cost-effective and compliant.

 

 

 

 

 

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