Titanium Solutions Inc., a provider of homeowner contacting and consulting services, has launched an expanded suite of customized services – HomeTouch – that its clients can use to make contact with their customers who are in various stages of delinquency.
HomeTouch features four service levels: Signature, Lite, Classic and Premium. Each level is designed to address homeowners who are in various stages of delinquency, in addition to complementing the outreach efforts of the servicer with in-person communication. Titanium's Premium service allows the company to provide pre-qualified workout options to customers, in the privacy of their own home, using the investor's guidelines, the company says.
Additionally, Titanium has opened its 350-plus seat loss mitigation outsourcing facility in Fort Mill, S.C., which allows it to provide outsourced capacity to servicers and to contact and provide end-to-end workout solutions to customers. The loss mitigation and modification processing service uses the Early Resolution application to customize the guidelines and procedures for each client to ensure consistent servicing across all portfolios. Clients will also have access to full-service, end-to-end processing of mass modifications for their borrowers.
SOURCE: Titanium Solutions