Eastern Bank Inks Support Services Deal With Embrace Home Loans

Boston-based Eastern Bank, the largest community bank in Massachusetts, with $9.9 billion in assets and nearly 100 branches across Massachusetts and New Hampshire, is partnering with national lender Embrace Home Loans to strengthen its lending operations.

Under the partnership, Embrace Home Loans will provide operational resources to support the loans originated by Eastern Bank. This, in turn, will allow Eastern Bank to focus on improving its customer service and growing its operations.

By using Embrace’s technology, Eastern Bank will be able to speed loan closings, enhance real-time connectivity with referral partners and improve the overall borrower experience.

“The housing market is continuing to strengthen in the New England area, with double-digit percent gains in the first quarter of the year, according to the Massachusetts Association of Realtors,” says Joe Riley, executive vice president of consumer banking at Eastern Bank. “In response, we needed to develop strategies not only to ensure a competitive edge in residential mortgage lending, but to also provide our customers with a superior home financing experience. We’re excited about our partnership with Embrace and look forward to the value it will provide to the many New England communities that we serve.”


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