Quest Advisors Using TRK’s Insight RDM Mortgage QC Audit Platform


Mortgage quality assurance firm Quest Advisors is using TRK Connection’s cloud-based QC audit platform, Insight Risk & Defect Management (Insight RDM), to power its third-party mortgage QC reviews.

“Our goal is in our name, a Quest for improved loan quality – we want to act as a trusted advisor to our clients to ensure they receive the best possible quality assurance, compliance and audit services,” says Traci Mollot, chief operating officer at Quest Advisors, in a release. “To do that, we rely on like-minded vendors, like TRK Connection, to power our operations. We chose Insight RDM because TRK is a solution-based company that listens to client feedback to ensure Insight always meets the user’s needs.”

Insight RDM was designed in collaboration with lenders to reduce repurchase risk and elevate loan quality. It delivers sophisticated QC auditing tools, integrated action planning and advanced business intelligence reporting powered by Tableau to streamline the loan defect management and remediation process. The platform’s intuitive interface and ability to be used on any operating system or device enables lenders to more efficiently track, report and trend loan defects to mitigate future risk, TRK says in the release.

“Over the countless 30-plus years of my involvement in the mortgage banking industry, I have always striven for ways to improve the quality of mortgage loan production, and the Insight QC platform from TRK advances that goal, which is why we chose this platform for Quest Advisors,” says Chuck Sewright, founder and CEO of Quest Advisors.

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