AimLoan, an internet-direct mortgage lender, has successfully implemented Black Knight Inc.’s MSP loan servicing system to help manage its mortgage loan portfolio in-house.
MSP is a comprehensive, end-to-end platform that supports all aspects of servicing for first mortgages, as well as home equity loans and lines of credit, on a single system.
“We evaluated several servicing systems and determined Black Knight’s technology was the clear choice to help us more closely manage our customers’ experience across the loan life cycle,” says Vince Kasperick, founder and president of AimLoan.
AimLoan is also using several other Black Knight solutions focused on the customer experience and operational efficiencies. Among them: the Servicing Digital solution, which gives borrowers self-service access to timely information about their mortgages and homes – all from the web or a mobile device; the Customer Service solution, which provides access to a customer’s loan, home and neighborhood information through an intuitive, easy-to-use graphical interface; and the full suite of default solutions to help streamline default processes.
Additionally, AimLoan is taking advantage of several servicing-focused data and analytics solutions from Black Knight, including the Actionable Intelligence Platform, which delivers strategic, proactive and actionable analytics, and McDash industry reports, which provide delinquency and prepayment overviews, roll rates and state-level mortgage performance data.
“Like AimLoan, Black Knight is committed to fostering seamless, digital processes,” says Joe Nackashi, CEO of Black Knight, “and we have no doubt that our advanced solutions will help the company exceed its servicing goals.”
