American Financial Network is using Snapdocs’ e-closing and e-vault solutions to accelerate retail digital closing adoption, improve margins, and increase secondary market efficiency.
Snapdocs will enable American Financial Network to uplevel the borrower experience. The lender plans to digitize as much of its portfolio as possible, transitioning all 240 retail offices nationwide to hybrid, e-note and remote online notarization (RON) transactions.
American Financial Network will also be able to improve operating efficiency, decrease the time and costs to sell on the secondary market, and deliver a hassle-free digital experience to borrowers, Snapdocs says in a release.
“By providing our team the best solutions to close and manage our loan portfolio, we will provide the best possible customer experience to achieve success in this digitally moving market,” says Jon Gwin, COO of American Financial Network. “With Snapdocs’ technology and guidance, we have a simple, scalable process that automates and standardizes all digital closing types. We chose this route to upgrade the level of transparency and efficiency for everyone involved in the closing—our borrowers, settlement partners, and the secondary market.”
With the Snapdocs e-closing platform and e-vault, American Financial Network gains a streamlined digital closing experience that eliminates errors and manual workflows, and enables e-note transactions at scale.
The platform integrates with all major loan origination systems and provides access to Snapdocs’ network of more than 75,000 settlement agents, including all of the lender’s top partners.
AFN looks to invest deeper into the Snapdocs ecosystem to improve collaboration with its title partners by integrating the Snapdocs e-closing and notary scheduling platforms.
“We have seen that digital adoption plays a key role in driving efficiency gains and profitability for lenders. American Financial Network is a forward-thinking lender that shares this understanding,” says Michael Sachdev, CEO of Snapdocs. “We are delighted to partner with American Financial Network to maximize digital adoption, provide higher levels of service to their customers, and support their future success.”