Amrock Promotes Nicole Beattie to Replace Retiring CEO Brian Hughes


Amrock, a part of Rocket Companies, has announced the upcoming retirement of Brian Hughes, the company’s CEO. Nicole Beattie, who currently serves as executive vice president of mortgage servicing for Amrock’s sister company, Rocket Mortgage, will assume the role of Amrock CEO on November 19.

“I would like to congratulate Brian on Amrock’s success,” says Beattie. “His leadership has solidified the company’s position at the top of the industry and paved a clear path of innovation for years to come. I’m excited to build on the company’s momentum, continuing to create technology solutions that improve the mortgage closing experience for our lender partners and the clients they serve.”

Beattie will step into the CEO role after nearly 18 years with Rocket Companies, the last four of which have been spent leading Rocket Mortgage’s servicing team – managing a portfolio of more than half a trillion dollars in home loans, as of the end of October.

Her leadership has been instrumental in helping Rocket Mortgage clients navigate the challenges of the COVID-19 pandemic, as the company took a proactive approach toward helping those impacted. As the pandemic began to affect homeowners, Beattie’s mortgage servicing team released a proprietary technology system to quickly assist them. Rocket Mortgage clients were able to log into an online portal containing educational resources and an automated solution to apply for a forbearance plan.

Hughes is retiring after more than 21 years at Amrock, with a total of 30 years devoted to the title, appraisal and settlement services industry. Throughout his time with Amrock, he has been instrumental in enacting change and spearheading company growth through a variety of leadership positions. He led Amrock’s integration of digital mortgage closings and advocated for adoption throughout the country. In the third quarter, Amrock reached the milestone of completing the company’s one millionth eClosing.

“In my time at Amrock, I’ve had the honor of challenging the housing industry’s status quo and positively impacting client experience, making the home buying journey easier to navigate,” states Hughes. “I know the company is in good hands with Nicole. Her leadership has brought innovation to mortgage servicing that many didn’t think possible. I look forward to seeing the strides that will be made in home valuation and mortgage closing under her direction.”

Beattie and Hughes will work together to ensure a smooth transition leading up to Hughes’ retirement.

Once Beattie assumes the role of CEO at Amrock, LaQuanda Sain will lead Rocket Mortgage’s servicing team. Sain has been with Rocket Mortgage since 2013, currently serving as executive vice president of mortgage retention.

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