Mortgage technology and outsourcing solutions provider assure360 has launched the latest version of its case management system, ProMatters.
Version 2.0 of the solution is now fully Web-based, which means it can be accessed from any device equipped with a browser. In addition, the new version is ‘mobile aware’ which means that it can be accessed from any mobile device, regardless of operating system.
Now that it is fully Web-based, the system is simpler to deploy. In fact, the company has launched a "plug and play" version that can be set up in just one day, without the need for assistance from internal IT staff. For firms that might need more customization or integration into their existing IT platforms, it's fully customizable as well.
One of the major advantages of Web-based systems is that they require no upfront investment in new servers or network infrastructure. Web-based also means remote system management and integration with existing applications and processes is greatly simplified.
"The release of ProMatters 2.0 is a real game-changer for the default servicing industry," says Adam Hansen, chief operating officer and chief information officer for assure360, in a release. "The industry is dramatically underserved from a technology perspective, and there is an appetite for a solution that provides security, efficiency and automation. Compared to existing case management systems, ProMatters 2.0 can deliver a 40 to 55 percent increase in automations, and our unique variable pricing model eliminates all up-front hardware and software investment."
ProMatters 2.0 has scalability to handle virtually unlimited files concurrently in a secure environment, while delivering industry leading customer service and a menu of complementary services, the company says.
While there are other case management systems in the industry, ProMatters 2.0 is the only one that brings all of these features together – turnkey, public cloud based, mobile aware and Web accessible.
In September it was announced that assure360 had been acquired by investment group ARMA Acquisition and that the software firm was expanding its service offerings to law firms and mortgage servicers nationwide.