Snapdocs says it has completed its integration with BeSmartee’s digital mortgage platform, enabling lenders to offer a modern borrower experience that spans loan origination to closing, drives faster closing times, and reduces operating costs.
Mortgage lender American Bancshares is among the first customers to use the integration.
The new integrated solution employs machine learning to automate and streamline the borrower’s closing document review and signature steps. By removing manual administrative tasks, the technology increases efficiency and loan officers’ capacity to support more homebuyers through the mortgage process. The integration is supported by Snapdocs’ multi-party workflow engine, which coordinates the activities of all stakeholders in a closing to bring clarity and transparency to every step of the process, reduce loan costs, and save valuable time for lenders and borrowers.
American Bancshares has been a Snapdocs customer since early 2021 and currently processes most of their volume on Snapdocs, most of which are hybrid closings where borrowers opt-in to e-sign and ultimately attend a significantly faster closing appointment. The integration with BeSmartee will accelerate this success and enable borrowers to perform all mortgage activities in their POS.
“Closing is one of the most impactful moments that can make or break our customers’ experience, and we want to make it as seamless and simple as possible. The integration between BeSmartee and Snapdocs enables our borrowers to complete all mortgage tasks within a single portal, and it’s already proving to be a differentiator for ABSM,” says John Cosculluela III, general counsel, American Bancshares.
“Snapdocs is a true partner to mortgage lenders,” says Veronica Nguyen, EVP and co-founder of BeSmartee. “The team works hard to connect the industry ecosystem and designs the best closing experience for every participant. This partnership is evidence of that expertise and will further our mission of enabling lenders nationwide to deliver a state-of-the-art experience for borrowers.”