Ohio-based mortgage banker Concord Mortgage Group, a division of NOIC Inc., in partnership with Blend, a Silicon Valley, Calif.-based technology firm, has released the Ready App, offering borrowers an online portal to submit their applications, documents and follow-ups in a secure and compliant manner.
According to Concord Mortgage, borrowers of all ages applaud Ready App, giving it an average customer satisfaction rating of 9.1 out of 10.
“Our capability allows us to speed up the loan process and reduce borrowers’ anxiety by providing transparency and a smooth process to quickly achieve their dreams of owning a home,” says Philson Lescott, NOIC Inc.’s chief operating officer and chief digital officer and a former business technology executive of Fannie Mae.
As reported, Ready App is designed to take the friction out of applying for a mortgage by delivering a transparent experience, on any device, through simple conversational prompts and seamless direct connection to over 10,000 high-fidelity asset, payroll and tax data sources.
“At Blend, we’re building technology that reinvents home lending from the ground up,” says Nima Ghamsari, CEO and co-founder of Blend. “Built on a platform that integrates with existing systems, we’re thrilled to work with pioneering mortgage providers like Concord to deliver a digital mortgage experience and enable fast, simple and satisfying lending experiences to both lenders and borrowers alike.”
Ready App was launched as a pilot in October 2016, with a full company deployment in December 2016. According to Concord Mortgage, feedback from customers and loan officers has been overwhelmingly positive: “Very easy. Questions were simple. Able to automatically import financial data. It was self-explanatory and hassle-free.”