Charlotte, N.C.-based Dover Mortgage has deployed the Encompass Banker Edition, a mortgage management solution from Pleasanton, Calif.-based Ellie Mae.
By switching to Encompass, Dover Mortgage has lowered per-loan costs and can now manage four times the volume with the same level of staff, while also giving loan officers the ability to originate loans from any location, says Ellie Mae. Dover Mortgage also reports higher profits and compliance levels, faster product changes and closings, and a reduction in human error.
‘Part of our choice to use Encompass was driven by our plans to change the landscape of the company from a location-based organization to a more mobile and fluid operation,’ notes Harvey Goldberg, president of Dover Mortgage. ‘Encompass enables centralized loan operations, so we've been able to close some of our physical offices and give our loan officers the freedom of using a laptop and working closer with their customers, rather than being stuck in an office.’