Chicago Bancorp, a Chicago-based independent mortgage banker, has reduced loan turnaround times by more than 40% with Ellie Mae's Encompass Mortgage Management Solution's Banker Edition, the software provider says.
‘One of the biggest benefits of using Encompass Banker is the ability to customize the business rules to fit our processes," states John Calk, chief operations officer for Chicago Bancorp, which has additional branch offices in Arizona, California, Florida, Texas and Wisconsin. "We can create the forms and disclosures we'd like, and we can also create a system flow that aligns with our unique protocol and pricing controls – things like up-front appraisal charges."
Chicago Bancorp first selected Encompass Banker Edition in early 2007 because of its capability to handle the loan process end-to-end, from customer acquisition to loan fulfillment, Ellie Mae adds.
"Encompass Banker Edition enables us to be incredibly efficient," explains Calk. "We get the automation, electronic documentation and customizability that has enabled us to cut our turn time by at least 40 percent."
SOURCE: Ellie Mae, (305) 971-5352