Embrace Home Loans Taps Jodi Viniello as Chief Innovation and Transformation Officer


Jodi Viniello has joined Embrace Home Loans as chief innovation and transformation officer.

Viniello is an operations and IT executive and certified project management professional with more than 20 years of experience. Previously, she was head of transformation and portfolio delivery at Citizens Bank, where she led the company’s enterprise agile transformation. There, she grew the agile practice and mindset by introducing scrum, Kanban, design thinking and spearheading the creation of an innovation council.

Viniello has also held leadership positions across multiple verticals including healthcare, financial services and manufacturing, demonstrating her ability to successfully balance strategy and execution change management, Embrace says in a release.

In her new role, Viniello is responsible for transforming Embrace Home Loans into a more agile and digital organization through the development of new processes and technologies. She will identify and prioritize short and long-term digitalization initiatives and implement new ways of working.

The company will rely on Viniello’s expertise in agile principles, which involves collaboration in cross-functional teams and a deep understanding of customers’ needs, along with an iterative test-and-learn approach to delivery.

Agile design methods have gained popularity in recent years as a faster and more flexible delivery strategy.

“Companies that leverage agile methods are able to react successfully to the emergence of new competitors, game-changing technologies and sudden shifts in market conditions like the mortgage industry is experiencing today,” says Dennis Hardiman, president and CEO of Embrace Home Loans. “With Jodi’s expertise in agile frameworks, we are confident she will bring our innovative ideas to reality more quickly in order to meet those challenges.”

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