Evergreen Home Loans has selected workflow automation solutions firm Clarifire as its servicing workflow application.
Evergreen, which has a servicing portfolio of $10 billion, plans to leverage Clarifire to scale and increase competitive market share in the fast-paced digital mortgage industry.
Evergreen Home Loans has offices in six western states including Arizona, California, Idaho, Nevada, Oregon, and Washington. The company is also licensed to originate loans in Colorado, Montana, Texas and Wyoming.
“This is a challenging time for many of our borrowers, and we want to be proactive in providing solutions to help them as they work to get back on solid financial ground,” says Scott Rodeman, vice president of servicing at Evergreen, in a release.
The smart automation capabilities of Clarifire provide Evergreen with the ability to reduce manual processes and increase efficiency. As market conditions point to volume increases in default due to natural disasters and other borrower hardships, the Clarifire application was selected by Evergreen not only because of its ability to bulk automate high volumes and rapid intake but mitigate risks, improve customer responsiveness and adapt more quickly to industry changes in the coming months and years.
“We are delighted to partner with Evergreen and work together to implement the vision to eliminate the gap from origination to servicing and provide first-in-class customer centric automation, complete with robust default mitigation,” says Jane Mason, CEO of Clarifire. “As the market conditions change, more mortgage servicers are thinking outside the box when it comes to their technology. We look forward to helping Evergreen leverage the Clarifire application to give their customers an effective, proven, automated option to request assistance and manage their current and future demands.”
