Financial Industry Computer Systems Inc. (FICS) and Wescom Resources, a wholly owned credit union service organization (CUSO) of Wescom Financial, are partnering to establish Wescom Resources as the preferred nationwide hosting partner for FICS’ full suite of industry-leading mortgage software solutions.
As part of the collaboration, Wescom Resources will host key products including Mortgage Servicer, Commercial Servicer and Loan Producer, along with FICS’ complementary reporting and document management services.
This announcement represents a natural evolution of the two organizations’ long-time relationship. For over 20 years, Wescom Resources has hosted FICS systems for credit unions and related financial institutions around the country.
The CUSO provides FICS software clients with full system hosting, storage, updates, backups, and management of FICS platforms, empowering lenders and servicers to elevate their customer service strategies.
In addition, Wescom Resources provides API-driven automations that enable FICS clients to do more with their data—quickly, securely and seamlessly.
Wescom Resources’ hosting solution enables FICS clients to continue and even accelerate their cloud strategies by leveraging a nimble infrastructure that’s responsive to their growing user and technology needs.
As part of the announced partnership, the two organizations will collaborate closely on product and system planning and provide system implementation, integration, and ongoing support services to their mutual clients.
“We are excited to grow our close partnership with FICS,” says Dave Cerwinski, president of Wescom Resources, in a release. “This collaboration represents the next step in combining FICS’ industry-leading suite of mortgage servicing solutions with Wescom Resources’ private cloud hosting capabilities to offer our mutual clients the ultimate in-service functionality, security, and ease of system use and management.”
“As the leader in delivering flexible, cost-effective mortgage origination and servicing solutions, we continuously seek to enhance our clients’ experience, and we are excited to be partnering with Wescom Resources,” adds Susan Graham, president and chief operating officer for FICS. “Wescom Resources and FICS share a commitment to innovation, reliability, and outstanding client service, and we look forward to building on our collaborative foundation together.”