First American Docutech’s Print/Mail Facility Doubles Loan Document Fulfillment Capacity


First American Docutech, a provider of document, eSign, eClose and print fulfillment technology for the mortgage industry, and member of the First American family of companies, has opened a third print and mail facility to meet growing demand for loan document fulfillment. Located in Irving, Texas, the new facility and automated technology will double First American Docutech’s production capacity.

“While tremendous progress has been made in the pursuit of paperless loan processes, the ability to support the increasing printing and mailing documents needs of lenders is critical,” says Amy Brandt, president at First American Docutech. “As lenders transition more of their loan processes to a digital workflow, we’re committed to supporting and streamlining the entire mortgage workflow, including printed loan document fulfillment, with compliant services, while reducing lenders’ operational costs. The new facility reflects this commitment, increasing our document delivery capacity, while enhancing regulatory compliance and quality assurance.”

The opening of Docutech’s third fulfillment center supports ongoing growth in demand for its print services, which has increased 50% in volume since March 2020. Average daily loan packages and average number of pages printed daily have both increased by nearly 100% since 2019. The new center also provides support for First American Docutech’s new fulfillment API service, which enables any lender to easily utilize the company’s print and mail services, regardless of the document generation engine utilized to deliver all state and federally compliant investor documents, as well as custom documents and disclosures.

First American Docutech provides lenders flexibility and security with always-ready print fulfillment centers, loan document origination system data pushback and detailed compliance reporting.

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