Sagent has signed a five-year partnership extension with Freedom Mortgage Corp. to continue powering its enterprise and consumer mortgage servicing ecosystem. Freedom Mortgage will continue to scale servicing operations using Sagent’s cloud-based, homeowner-first platforms, including LoanServ (core servicing), Tempo (default management) and CARE (homeowner experience).
“As a top ten servicer, Freedom Mortgage truly gets the need for a seamless customer experience across the entire homeownership lifecycle,” says Sagent CEO Dan Sogorka. “Sagent’s role as a long-term Freedom Mortgage partner is to help them create customers for life with a singular experience from push-button originations to always-engaged servicing and back to new push-button originations. It’s a role we take extremely seriously, and we’re honored to expand this highly collaborative partnership for five years.”
Freedom Mortgage integrates and configures Sagent technology across their experience, from building their native mobile app that hooks into their website to leveraging Sagent APIs to work with their proprietary systems for personalized target offers.
“Freedom Mortgage sets the standard for consumer experience in mortgage, and key to our success is building with Sagent’s tech platforms to meet each customer’s individual needs,” mentions David Sheeler, president of residential servicing and correspondent lending at Freedom Mortgage.
“With Sagent helping power our mortgage technology, we can iterate faster on our proprietary consumer experience to meet each customer exactly where they are in their homeownership journey and serve them with a combination of digital simplicity and smart human advice,” adds Sheeler.