Portland, Ore.-based Premier Mortgage Resources and Iowa-based Gateway State Bank are both benefiting from the seamless integration between LenderLive‘s GuardianDocs document preparation service and Point, the flagship loan origination system (LOS) from CalyxSoftware.
The integration, which was announced by the companies last year, streamlines the ordering process and supports the generation and fulfillment of application disclosures and the closing package.
When using the interface, all data is transferred from Point to GuardianDocs so there is no need for the user to log out of Point or go to a production website to rekey critical information to complete the document order, Calyx says in a release.
Premier Mortgage Resources switched to both Point and GuardianDocs last year in anticipation of the coming TILA-RESPA Integrated Disclosures (TRID) rule. Prior to that, the lender was working with another document provider that had only a partial interface with its LOS, and the work-around “wasn’t very functional,” reports Cory Swain, managing partner.
After switching to Point, Swain says, “There was an immediate pick up of probably 25 percent in productivity, and now that we’re used to the system, we’re probably twice as fast as we were [in generating closing documents].
“Last month, our two closers did 150 units by themselves,” he says. “With our old system, I doubt that they’d have gotten through 80.”
Richard Matzen, vice president of residential lending at Gateway State Bank, says his company has seen a similar lift in productivity.
“Gateway has been a Calyx Point customer since 2012 but had been using a competitive doc system,” Matzen says. “This meant that we had to keep going in and out of Point to generate our closing docs. It was frustrating, and this was pre-TRID.
“The GuardianDocs/Point interface has probably cut 50 percent or more off of the time that it takes to generate a closing disclosure,” he says. “And it’s really easy to make changes on the fly. When you make a change, it happens in an instant. Everything that’s in Point gets transferred to GuardianDocs, saving a tremendous amount of data reentry, which is huge.”
“Instead of spending maybe three hours preparing the loan closing document, now I’m doing it in an hour, so that gives me two extra hours to bring in new clients,” Matzen adds.