Guild Mortgage Hires Russ Fowlie as EVP of Loan Servicing


Guild Mortgage, a mortgage lending company originating and servicing residential loans, has named Russ Fowlie its executive vice president of loan servicing.

Fowlie has 25 years of mortgage banking and servicing experience. He will oversee the loan administration division of Guild Mortgage, with responsibility for enhancing the overall customer experience, from customer service through default loan management, maximizing productivity, efficiency, service and compliance. He will also lead Guild’s investor reporting relationships with government-sponsored enterprises, such as Fannie Mae and Freddie Mac.

“Guild is different from most independent lenders in that we service most of our home loans, which means our customer focus is not just transactional – it’s about building long-term relationships and customers for life,” says CEO Mary Ann McGarry. “Russ brings valuable loan servicing experience and expertise to help Guild continue to grow and evolve the high level of personalized customer service we’re known for.”

Prior to joining Guild, Fowlie spent seven years at JPMorgan Chase, where he served as executive director of home lending, finance and compliance. Before that, he was the executive vice president and director of mortgage servicing for Flagstar Bank, where he managed the financial, regulatory and operating performance of the residential mortgage servicing business. He also held a senior vice president role with Ocwen Loan Services and spent more than four years at Ally Financial, where he served as executive director of capital markets and finance and then senior vice president and chief of staff for the mortgage servicing unit.

“Guild has a history of success over its more than 60 years in business and has created a strong culture of customer service that is admired throughout the mortgage industry,” comments Fowlie. “I’m joining at the perfect time to contribute to the continued success of Guild’s servicing division. We are well-positioned to take advantage of the purchase-dominated market the MBA, Fannie Mae and Freddie Mac are all predicting will return in the coming year – a historic strength for Guild.”

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