Hammerhouse LLC, a national recruiting and strategic growth firm for the financial services industry, has launched a new division called Tactical Ops Recruiting Quality (TORQ) that will focus on the placement of experienced mortgage banking operational and other non-sales professionals throughout the U.S.
TORQ will be based out of Hammerhouse's corporate offices in Mission Viejo, Calif., and is already operational throughout the company's network of offices. According to the company, TORQ will be engaged by multiple clients to assist in hiring operations talent to ‘enhance their operational infrastructure and improve customer satisfaction.’
‘The effectiveness of mortgage operations, which is driven by top talent, is a significant advantage in today's mortgage industry and will define the next generation of mortgage bankers,’ says Drew Waterhouse, managing director and CEO of Hammerhouse. ‘TORQ is being launched as a direct result of our mortgage banking clients need to expand their sales force to remain competitive without impacting the customers' experience. These clients understand that having the right operational talent in place will build trust not only with customers and loan officers, but [also with] other key stakeholders, including investors.’