International Document Services (IDS), a Salt Lake City-based mortgage document preparation vendor, has formed an advisory board of IDS customers to solicit feedback on the performance of its flagship mortgage document preparation system, idsDoc, and develop ideas for further development and refinement of the system.
According to the company, the IDS Super User Group was initially conceived as a forum where IDS clients and partners could give ideas on how to improve the idsDoc platform. Through the group, members will also be able to discuss specific topics such as compliance issues, special features within idsDoc and the overall look and feel of the idsDoc Web portal, as well as industry best practices.
The IDS Super User Group currently has 10 participating organizations – 1st California Funding Group; Churchill Mortgage; Dime Bank; Extraco Mortgage; Farmers State Bank of Madelia; Magna Bank; McGlinchey Stafford Youngblood & Associates LLP; Nail Your Mortgage; ProLender Solutions; and Sentry Credit Union – and hopes to launch an IDS User Conference next year.
‘The Super User Group should have a 'the sky's the limit' mentality when it comes to voicing their wants and needs for the idsDoc system,’ says IDS Executive Vice President Mark Mackey. ‘We're looking to our customers to help define the future of our system. There's no reason, outside of legal or regulatory requirements, that we can't make idsDoc do everything that our customers want it to do and more.’