Iron Mountain Releases InSight for Mortgage and Loans


Iron Mountain, offering storage and information management services, has extended its Iron Mountain InSight intelligent content services platform.

These extensions to the platform strengthen the company’s digital transformation offerings for customers of all sizes.

Iron Mountain InSight Essential Edition enables authorized users to search, retrieve and share the information they need 24/7 from any location regardless of format, and provides a simple upgrade path to the full AI/ML capabilities of Iron Mountain InSight Enterprise edition.

The solution provides a centralized view of information via an easy to use and visual interface, and allows companies to free up valuable workspace occupied by physical documents, the company says in a release.

Iron Mountain InSight for Mortgage and Loans is targeted at financial services organizations that are looking to streamline processes, improve accuracy and deliver better service to their customers, while placing all content under consistent information governance policies.

Iron Mountain Insight simplifies and optimizes complex processes such as post-close quality assurance, mortgage servicing transfers and exception management.

The platform drives efficiencies through automated ingestion, classification and extraction of key data from mortgage and loan documents, providing access to previously inaccessible unstructured data for exploration and analysis.

These advances, along with the ability to process higher volumes, will lead to increased revenues, reduced cycle times for loans, improved accuracy and greater customer centricity.

“Through this platform we can help customers automate high volume physical and digital processes with the use of advanced workflow, AI/ML to deliver more accurate results quickly and ultimately enable an improved customer experience,” says Fidelma Russo, chief technology officer, Iron Mountain.

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