Mortgage consultancy BlackFin reports that its professional services team is now assisting mortgage teams at banks, credit unions and independent mortgage bankers with the implementation of mortgage centric artificial intelligence (AI) tools.
That means not only matching clients with the right AI solutions but also assisting them with AI strategy development, road mapping, data audits, custom development of AI tools and software, integration of AI systems and vendor selection, as well as providing executive teams with education.
“Expanding our professional services division to support banks, credit unions, and independent mortgage bankers with their mortgage AI strategy is a natural next step for us at BlackFin,” says Andrew Weiss, partner and mortgage technology and AI industry expert at BlackFin, in a release. “After recently launching our white paper study, Artificial Intelligence (AI) in Mortgage Banking, and the launch of our now widely requested AI Executive Training, and our current clients, it became clear lenders need actual mortgage bankers who are also AI experts to help guide them through the successful planning, adoption, and implementation of AI tools.”
“Our expanded AI professional services and consulting support is committed to helping our client’s separate fact from fiction, help them vet AI vendor sales speak, and ensure any AI investments in 2025 are immediately optimized,” Weiss adds. “We understand there are still some AI compliance rules our industry needs to work through in relation to underwriting and risk management, and our associations are focused on that, but that will take years to fully define. In the meantime, there other applications of AI that lenders must start adopting now to remain competitive.”
“Lenders cannot afford to wait for its baseline origination or point of sale technology vendors to eventually design, build, and offer AI solution-based tools,” adds Mike McChesney, principal AI consultant at BlackFin. “Otherwise, they will be at greater risk, losing out to those mortgage lending teams at banks and credit unions who are acting now to define their AI mortgage strategy to start lowering origination costs and increasing customer satisfaction scores.”
BlackFin believes AI is now a required cornerstone to all mortgage technology-based processes. When considering how outdated most loan origination systems are today, lenders can’t afford to wait, they’ll need expert mortgage AI guidance and tools today to stay relevant.