Sam McPherson has joined NotaryCam, a Stewart-owned company and provider of remote online notarization technology, as the new head of customer success.
McPherson brings over a decade of experience in customer success and growth strategies within the B2B SaaS sector. He has held key roles, including director of growth and customer success at Hire Ground and director of customer success at SharpSpring, where he developed onboarding and customer engagement programs that increased client satisfaction and retention rates.
His expertise in building and leading teams that drive long-term success aligns with NotaryCam’s mission to deliver secure, convenient, scalable e-closing and online notarization solutions.
In his new role, McPherson will oversee customer relationships, focusing on delivering an exceptional client experience while driving retention and advocacy.
“We are pleased to welcome Sam to the NotaryCam team. His depth of experience in developing customer success strategies, especially within digital environments, makes him an ideal fit as we continue to grow,” says Brian Webster, president of NotaryCam, in a release. “Sam’s proven ability to scale processes, foster deep customer relationships and drive meaningful results will be instrumental as we enhance our client services and maintain our position as the leader in remote online notarization. We’re confident that our customers will continue to experience best-in-class support and innovation under Sam’s leadership.”
“NotaryCam has a stellar reputation in the industry, and I’m honored to join a company that has consistently set the standard for excellence in e-closings and online notarization,” adds McPherson. “I look forward to contributing to the continued success of our customers by helping them maximize the value they get from our solutions.”