Software developer OpenClose has released MemberAssist, a new mortgage software platform developed specifically for credit unions. MemberAssist is the newest addition to OpenClose's recently released AssistSeries.
MemberAssist provides credit unions the tools to push information to members and prospective borrowers through online channels, the company reports. The software, which can be configured as a stand-alone retail Web site or integrated into the credit union's existing Web site, promotes consumer-friendly mortgage information, calculators and reference materials to prospective borrowers. OpenClose says the software reduces data entry and lost sales leads by integrating submitted information into the company's loan origination software.
"Credit union members are seeking information about mortgage loans, refi rates and products online," says J.P. Kelly, OpenClose's president of operations. "MemberAssist enables credit unions to provide the information their members need while also giving them an outlet to initiate loan applications online."
MemberAssist is scalable and can be designed to reflect a company's individual brand. It provides members with an initial information portal to explore all available products and loan rates, and for those members interested in applying for loans, online mortgage applications are available.