PennyMac Financial Services Inc. has launched its POWER+ by Pennymac TPO broker technology platform. Brokers will now have more speed and control over the mortgage process to deliver an exceptional experience to their customers and referral partners.
POWER+ allows brokers to complete loan setup, lock and disclose in a matter of minutes. Additionally, it reduces processing time from loan creation to credit submission by as much as 40%. The platform’s contextual validation capabilities ensure Uniform Residential Loan Application (URLA) accuracy before submission. As a result, the loan process is more efficient, precise, manageable and convenient.
“We’re deepening our commitment to wholesale and supporting brokers in an immense way with the introduction of POWER+. It started with the voice of our partners, which continues to power future enhancements, as well as the direction of our technology,” says Kim Nichols, senior managing director of Pennymac TPO. “The platform was designed and developed using direct broker feedback, which shaped our workflow and functionality. Pennymac TPO is tech forward and human focused – our people drive what we do. We help brokers succeed and grow their business, while supporting their customers’ homeownership aspirations – it’s a human business, and we don’t forget that.”
“In collaboration with our broker partners and Pennymac’s technical experts, we designed POWER+ to have functionality that will boost the overall client experience,” states Lior Ofir, senior managing director and chief information officer of Pennymac. “This advanced technology delivers precision and speed, while using data to drive digital workflows with more efficiency and greater cost-effectiveness. We’re also leveraging cloud-native technology building blocks to modernize the mortgage business for brokers.”
Pennymac’s unique, custom fee screen enables brokers to accept, add and edit fees directly onto a screen that looks like a loan estimate. Brokers will have more control with the option to self-serve using Pennymac’s default fees or selecting the platform’s dynamic search feature to pull in fees from over 25,000 settlement service providers across the country. These combined features allow brokers to deliver fee accuracy to their borrowers.
POWER+ also offers the ability to manage and monitor third-party activities. The platform’s settlement agent fee collaboration tool allows brokers, settlement agents and Pennymac to balance the final closing disclosure in a traceable system. Real-time communication with all parties in the balancing process improves transparency, eliminates back-and-forth emails and speeds up the closing process.
With POWER+, borrowers can opt to use a hybrid e-closing process, which means borrowers only have to wet-sign a few critical documents in person at the closing table, with all other documents reviewed and e-signed in advance of their closing appointment – using a smartphone, tablet or computer. This gives borrowers more time to review important documents without time constraints. Combined with Pennymac’s pre-funding process, this makes closing quicker and more efficient.