PNC Mortgage, a division of PNC Bank, has launched the PNC Mortgage Center, an online service designed to offer borrowers the ability to safely submit documents while having access to real-time information on the status of their loan applications.
According to the company, PNC Mortgage Center provides an array of services and information to assist first-time and move-up homebuyers or refinancing borrowers, including a copy of their loan application summary, loan status and estimated closing date; a portal to securely and quickly upload documents and send messages to PNC Mortgage; a list reminding borrowers of their ‘to do's’ to complete the application process; and e-mail notifications to confirm when they have reached key application milestones.
To further assist customers, PNC Mortgage Center contains links on application phrases and terms that enable users to view user-friendly definitions or explanations. In addition, they have PNC resource contact information, such as customer support telephone numbers if they prefer to talk directly to a mortgage representative, and access to online information.