Exceleras, a software solutions provider for mortgage servicers, REO agents and vendors, has received its first American Institute of Certified Public Accountants (AICPA) Service Organization Control 2 (SOC 2) Type 2 Report. SOC 2 is a compliance standard for service organizations that replaced SAS 70 in 2011 and is the result of an exhaustive audit by a third-party audit firm.
“Going through this complex process was all about demonstrating to our existing and future clients that we will invest as required to earn and keep their trust,” says Tom Simon, Exeleras’ CEO. “Our SOC 2 certification sent our technologists and our team back through every aspect of our software platform and our business. It was time-consuming work that required us to focus not only on how we have built and now deliver our industry-leading tools, but how we run our entire organization.”
“I’m very proud of how we work together as a team to deliver this achievement,” Simon adds. “Compliance is not about an audit or an event, it’s a way of doing business. We believe the certification process has made us a better organization.”
SOC 2 was designed to focus on the criteria by which organizations should manage customer data. The certification requires auditors to find evidence of five trust service principles: security, privacy, confidentiality, processing integrity and availability. Through these criteria, the reports attest to the trustworthiness of services offered by an enterprise.
“Over the years, Exceleras has clearly demonstrated to our clients that our software can meet their ever changing needs,” comments Aljumaat Amilhasan, CIO and chief compliance officer at Exceleras. “Now, with an independent third-party SOC 2 audit and report, we can provide even more evidence that our software and services are secure, reliable, and always available. Their confidential data and mission critical processes are strongly protected against a wide range of threats, allowing them to keep their focus on delivering value to their clients.”