Safeguard Properties has launched eBroker Sign Off, a Web-based application that further enhances Safeguard's quality-control measures for real estate owned (REO) service delivery.
eBroker Sign Off allows Safeguard's REO clients' brokers to electronically complete and submit a Broker Sign Off Checklist at the conclusion of their quality walkthroughs, according to the company. Originally designed to obtain feedback from the broker regarding a contractor's performance at a property, the Broker Sign Off now serves as a communication vehicle and quality-control measure in which brokers provide data to routinely monitor contractors' performance and timeliness.
The new platform is expected to improve REO disposition timelines and provide robust reporting capabilities. The flexible reporting tool will provide customizable dashboard reports on key quality criteria, including, but not limited to securing and winterization turnaround; comprehensiveness and quality of interior/exterior debris removal; maid services quality; lawn care and landscaping quality; and notification (contractor/broker) timelines, Safeguard notes.