Safeguard Properties Rolls Out New Workflow Management Platform


Safeguard Properties is unveiling a new, integrated field services platform called SafeView.

The new platform is designed to meet the ever-changing requirements of the mortgage servicing industry and to improve the timeliness and quality of the services Safeguard provides, the company says in a release.

SafeView provides order processing, routing, invoicing and reporting services to ensure quality results to clients through a dynamic rules-based engine.

It also integrates with a mobile platform consisting of Safeguard’s proprietary field services applications that provide near real-time property results.

“Safeguard continues to develop technologies that are designed to manage millions of assets while reducing risk, maintaining compliance, and driving client profitability,” says Alan Jaffa, CEO of Safeguard. “This platform is just another example of our commitment to investing in state-of-the-art systems to ensure we remain the most advanced in the mortgage field services industry.”

Consisting of five modules, SafeView delivers end-to-end automated order management, mobile data collection, workflow, billing and analytics through integrated field services software.

The five modules include the following:

SafeView Connect serves as the integration gateway, allowing for configurable work orders, results and invoicing data exchange that connects vendors, clients and other partners.

SafeView Inspect is an integrated mobile inspection app and administrative portal designed to provide full-service field support to our inspectors.

SafeView Preserve is an integrated mobile property maintenance app and administrative portal utilized by contractors to receive, assign and complete property preservation work orders.

SafeView Access is designed for clients to manage their portfolio by providing the property-level details including the status of work orders, bids and the results of work that has been performed.

SafeView Analytics provides customizable current, historical, and location-based data analytics and reporting of field services operations through the life cycle of property inspections and maintenance.

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