Truity Credit Union Using Dark Matter’s Empower LOS


Truity Credit Union, a member-owned credit union with locations in Oklahoma, Kansas and Texas, is using Dark Matter’s Empower loan origination system to provide loan officers and members a modern, mobile-friendly experience across home purchase, refi, home-equity and construction loan originations.

According to Joe Beffer, Truity’s senior vice president and director of lending, the credit union chose Dark Matter for its mobile-friendly borrower portal and for features that will help its internal team work more efficiently, including out-of-the-box product and pricing integrations, exception-based automation and AI virtual assistants.

Truity will also leverage the joint-venture feature of the Empower LOS to support the mortgage needs of several smaller credit unions in the region, allowing them to enjoy the benefits of a modern origination system while still offering individualized branding, products and pricing.

“With Dark Matter, Truity will be able to provide our community a superior mortgage experience from start to finish, including the ability to apply for a loan, upload documents and message their loan officer from their mobile phone,” says Beffer, in a release. “We’re excited about improving our internal team’s efficiency. The Empower LOS and its automations will allow Truity to operate like a much larger institution and will scale with us as we plan for future growth.”

“At Dark Matter Technologies, we’re focused on providing innovative solutions that meet the origination needs of financial institutions and the communities they serve now and in the future,” says Rich Gagliano, CEO for Dark Matter. “Our new relationship with Truity Credit Union exemplifies this commitment. We’re proud to bring an exceptional mortgage experience to Truity members and loan officers.”

Federally chartered to lend in 49 states, Truity offers a range of purchase, refi and home-equity products as well as construction loans and relocation assistance for employees of ConocoPhillips, Phillips 66, Chevron Phillips Chemical Company and Tyson. Truity was recently designated the official credit union of the University of Kansas Alumni Association, an organization that shares its historical ties to Phillips 66.

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