Michael Crockett has been promoted to chief operating officer for Xactus, which offers borrower verifications for the mortgage industry.
Crockett has more than 25 years of mortgage industry experience, helping lenders mitigate risk. He previously served as chief data officer. Prior to that he was the company’s executive vice president of data solutions. He also served as executive vice president of product development at Credit Plus before Xactus’ acquisition of the company in September 2021.
He joined Credit Plus in 2013 to create its QA/QC division. Before that, he held several senior executive roles at a national mortgage information company, including senior strategic executive and executive vice president of operations.
He also formerly served on several advisory boards for mortgage industry associations and credit bureaus.
In his expanded role, Crockett guides Xactus’ day-to-day operations and key departments including credit, verifications, and tenant screening. He also leads the strategic advancement of the company’s data innovation and quality assurance/quality control initiatives.
In addition, Crockett evaluates internal and external customer experiences, focusing on enhancing its service quality, delivery, and technical support.
“Michael is a true innovator and leader,” says Shelley Leonard, president of Xactus, in a release. “I’ve been continually impressed by his ability to navigate complex challenges and foster genuine connections with those around him. His unique blend of operational expertise and people skills set him apart. I have no doubt that his contributions will continue to play a pivotal role in helping Xactus advance the modern mortgage.”
Along with serving as Xactus’ COO, Crockett is on the Consumer Data Industry Association Board.
“I’m honored to step into this position and help Xactus solve new client challenges,” Crockett says. “We have a rare chance to transform verifications at scale and help lenders keep pace in a fast-changing world. I’m looking forward to making the most of this opportunity.”