AllSouth Federal Credit Union Using Mortgage Cadence For Origination

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AllSouth Federal Credit Union reports that it is now using Mortgage Cadence’s Loan Fulfillment Center (LFC) platform.

The platform helps drive efficiency and profitability across the entire lending lifecycle, Mortgage Cadence, an Accenture company, says in a release.

AllSouth is also using the accompanying product suite, including imaging and document functionality, along with Mortgage Cadence’s Borrower Center and Collaboration Center, to streamline its lending operations.

As a result of the migration, AllSouth now has a comprehensive platform offering a single system of record. Instead of a borrower working with multiple contacts according to the lender’s workflow, AllSouth members are guided through the entire process – from application to close – by the same contact, ultimately increasing trust and overall satisfaction. 

AllSouth will also be taking advantage of the Mortgage Cadence client advocacy model, in which a client success executive serves as a single point of contact through design, implementation, training and support.

“Having a single person who understands our unique business case and helps us optimize the system through training is essential,” says Shari Porter, senior vice president and chief lending officer at AllSouth. “Further, the Mortgage Cadence product suite provides the tools necessary to help us ensure that our mortgage origination process is compliant and secure.”

In related news, Mortgage Cadence recently announced that it is integrating Covius’ title and appraisal solutions into Collaboration Center.

This will provide users with on-platform access and eliminate the need for clients to rekey data into a separate system or leave the Mortgage Cadence platform to order services, the company says in a separate release. 

“Our integration with Mortgage Cadence’s Collaboration Center is in strategic alignment with providing innovative settlement service and appraisal solutions to our clients and the marketplace,” says Joe Chappell, executive vice president of origination solutions at Covius. “Using our Covius Connect integrated API framework, Collaboration Center provides us with a comprehensive and secure communication channel that we can use to streamline processing and drive value-stream efficiencies with our clients across multiple different product lines.”

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