Business Process Outsourcing From First American

The First American Corporation, Santa Ana, Calif., has released MortgageBPO, a new business process outsourcing solution that combines flexible domestic and offshore configurations, scalable staffing options and technology development support for cost-effective mortgage processing.

The new solution is part of First American's overall global business process outsourcing (BPO) service offerings, and it aggregates the expertise developed across core First American companies to offer flexible and comprehensive domestic and offshore outsourcing solutions to originators, servicers, default managers, insurers and investors.

"Through MortgageBPO, our clients now have expanded choices to successfully take on-demand action to meet their strategic initiatives," comments Dennis Gilmore, chief operating officer of The First American Corporation.

MortgageBPO addresses specific client needs through a series of new services, including FlexStaff (scalable, efficient staffing to address changes in volume), FlexShore (customizable shore location configurations that can combine domestic and offshore operations) and FlexIT (developmental technology support to assist clients with realizing the full advantages of MortgageBPO).


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