Chickasaw Bank Signs 10-Year Deal to Utilize Sagent Mortgage Platforms


Sagent, a fintech company modernizing mortgage and consumer loan servicing for banks and lenders, has signed a new 10-year partnership with Chickasaw Community Bank to power its enterprise and homeowner experience across the entire loan lifecycle.

Chickasaw Community Bank chose Sagent to power its servicing growth with homeowner-first, enterprise-grade platforms including LoanServ (system of record), Tempo (loss mitigation and default management), CARE (consumer experience), Datascape+ (cloud-based data reporting and insights) and LoanBoard (seamless originations-to-servicing onboarding).

“We believe that Building Better Lives for Everyone isn’t a clever slogan or marketing wizardry, it’s the very DNA and foundation of Chickasaw Community Bank,” says Chris Wertzberger, executive vice president of loan servicing at Chickasaw Community Bank. “We combine ultra-personalized, full-service banking with world-class technology to engage and retain customers through all life and homeownership events. That’s why, after studying all mortgage servicing fintech options on the market, it was clear Sagent could deliver on our vision.”

“Chickasaw Community Bank is unwavering in its vision to combine digital simplicity with smart human advice for customers, and Sagent platforms deliver this digital/human service at scale,” states Sagent CEO Dan Sogorka. “Sagent will enable Chickasaw customers to self-serve throughout their homeownership experience, plus get instant help from smart Chickasaw advisors whenever needed.”

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