Chris Nielsen, former chief financial officer and chief operating officer of online footwear retailer Zappos.com, has joined real estate brokerage Redfin as chief financial officer.
While at Zappos, Nielsen oversaw the company's financial and fulfillment operations. Prior to Zappos, he worked at Amazon.com, leading retail business segments, including the home and garden store. Prior to Amazon.com, Nielsen worked at business consulting firms Bain & Co. and Accenture.
In his new role, Nielsen will lead Redfin's finance team, as well as the human resources and legal departments.
Redfin CEO Glenn Kelman said Nielsen's expertise in customer experience would help Redfin ‘build a world-class customer service company.’
‘I've always enjoyed companies that put customers first and combine technology and service to make something better,’ Nielsen said. ‘I'm excited to join this talented and passionate team on its mission to reinvent real estate for consumers.’