Cara Costa recently joined Brentwood, Tenn.-based Churchill Mortgage as vice president of operations.
Costa has more than 25 years of experience in risk management and quality assurance. Previously, she served as vice president and wholesale national underwriting manager for Franklin American Mortgage Company, where she directed a team of five regional managers and more than 70 underwriters and was responsible for the credit quality of all wholesale loans produced. In addition, she implemented new-hire underwriting training and created red flag training that was implemented company-wide to improve efficiency and mitigate risk in wholesale operations.
Costa, ho joined Churchill in August, also served as assistant vice president and quality assurance manager at Franklin American, responsible for quality assurance audits for correspondent, retail and wholesale channels to ensure that all loan types adhered to underwriting guidelines and compliance requirements.
Prior to Franklin American, Costa served as wholesale lead underwriter, staff underwriter and on-site contract underwriter for SunTrust Mortgage; mortgage operations manager for Fifth Third Bank; mortgage loan underwriter for Capital City Bank; and mortgage loan administrator for First South Bank.
In 2012, Costa received the Wholesale Executive Choice Award from Franklin American for her achievements. In addition, she received the Fifth Third Bank's Tennessee Horizon Award in 2003 for her contributions to the Tennessee region.
Earlier in August, Churchill Mortgage announced that it had hired 11 new employees for its fast-growing mortgage business.
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