Digital Federal Credit Union Renews with Sagent for Servicing Technology


Fintech software company Sagent has signed a five-year partnership extension with Digital Federal Credit Union (DCU) to support its mortgage servicing operations.

DCU will continue relying on Sagent’s LoanServ platform to handle the mortgage servicing lifecycle. DCU currently uses Sagent’s configurable system-of-record platform to deliver a better member experience and adjust in real time to  evolving customer and regulatory needs.

“Our vision at Digital Federal Credit Union is to help all our members achieve their financial goals collaboratively. Sagent’s cloud-native platform powers high-touch, high-tech banking that helps us keep customers for life,” says Jason Sorochinsky, DCU’s vice president of mortgage lending.

“For nearly two decades, we’ve relied on Sagent to power the loan servicing experience for our members. With Sagent powering our mortgage servicing, we operate more efficiently, stay ahead of member expectations for modern experiences, and remain current with the fast pace of fintech innovation,” he adds.

DCU is the largest credit union headquartered in New England and in the top 20 nationwide. Serving as the credit union for 700+ companies and more than 1 million customers across all 50 states, DCU offers an array of services, including consumer banking and lending services, business banking and lending services, insurance and realestate services.

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