Fay Servicing, a Chicago-based servicer that manages distressed and at-risk residential mortgages, has launched an initiative to create strategic partnerships with mortgage lenders to help train origination staff for a career in the servicing industry.
According to the company, the program provides training for skills such as managing initial calls with borrowers, refining listening skills, meeting all applicable compliance requirements and conducting a personal budget analysis for borrowers.
"These strategic alliances with mortgage lenders provide a new career option for origination staff who are seeking positions in the servicing industry and act as a way for the mortgage industry to shift its collective resources to related sectors where there is substantial growth,’ comments company CEO Ed Fay.
