Josh Balson has joined mortgage servicer Fay Servicing as senior vice president of data science.
Balson has more than 15 years of experience in analytics within the mortgage industry, specializing in servicing, originations, and asset management.
His expertise spans database architecture, operational reporting, and predictive analytics.
As Fay Servicing’s mortgage analytics expert, he will lead data science initiatives to enhance the borrower experience and improve operational efficiency.
“I’m excited to build and execute Fay’s data science strategy from the ground up,” Balson says in a release. “This role allows us to explore new ways of using data to improve our internal operations. By leveraging AI and data science, we aim to provide more personalized, proactive service to our clients, ensuring we meet their needs before challenges arise.”
“I have known Josh for a long time and bringing him on board is an essential step in laying the groundwork for our long-term data strategy,” says Dallas Vit, chief information officer for Fay Servicing. “We are focused on building a solid infrastructure that will allow us to effectively leverage data science solutions. Our efforts in this space are aimed at planning, preparing, and ensuring we are making the right investments in people, technology, and security.”
“In a rapidly evolving technological landscape, it’s critical to differentiate between hype and substance,” Vit adds. “We are committed to making thoughtful, strategic investments in this space, not only to enhance productivity but also to ensure we’re protecting our data and our borrowers’ information in a secure and controlled manner.”
With Balson leading Fay Servicing’s data science efforts, the company says it is positioned to continue delivering innovative, data-driven solutions that ultimately benefit both borrowers and internal teams, driving growth and efficiency across the board.
Photo: Rock Staar
