Firstsource Completes Acquisition Of ISGN’s Mortgage BPO Business

Firstsource Group USA Inc., a wholly owned subsidiary of Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company and a global provider of customized business process management services, has completed its acquisition of the business process outsourcing (BPO) division of ISGN Corp.

These services include mortgage origination, servicing, title, settlement and valuation. The deal was previously announced in January.

“The mortgage space in the U.S. is an attractive market,” says Sanjiv Goenka, chairman of RP-Sanjiv Goenka Group and Firstsource. “Firstsource, which already has a large presence in the U.S. healthcare and third-party financial services collections segment, now enters the residential mortgage segment through this acquisition. This strategic acquisition provides us with marquee customers, strong domain expertise and significant potential opportunities for cross-selling of services. We welcome all the employees to the Firstsource family and look forward to serving our clients as a valued partner.”

ISGN’s BPO division has more than 950 employees in offices in India and the U.S. It caters to more than 100 clients.


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