Flat Branch Home Loans is implementing several of Black Knight Inc.’s servicing solutions, including its MSP loan servicing system and Servicing Digital solution, an interactive mobile application that delivers personalized loan information to Flat Branch Home Loans’ customers about the value of their homes and how much wealth can be built from these real estate assets.
“Moving to Black Knight’s suite of solutions will provide us with the advanced technology we need to scale our operations as our business continues to grow,” says Karen Kreutziger, CEO of Flat Branch Home Loans. “The MSP platform will allow our team to automate more tasks and help us better track compliance requirements as we expand our servicing operations, while its digital solution will help us enhance our customer
s’ experience.”
The MSP system is a comprehensive, end-to-end platform that encompasses all aspects of servicing – from loan boarding to default – for first mortgages and home equity loans and lines of credit.
As part of the implementation, Flat Branch Home Loans will use Black Knight’s Loss Mitigation solution, delivering full functionality to support industry-standard retention and liquidation workouts; and the Actionable Intelligence Platform (AIP) to provide proactive analytics that will benefit its servicing operation. The AIP delivers actionable analytics to the right people across an organization at the right time, so they know which action to take next. These analytics can help Flat Branch Home Loans generate more revenue, improve productivity and support compliance requirements.
Photo: Karen Kreutziger