For nearly a decade, Gateway has partnered with Sagent to power its mortgage servicing tech stack with LoanServ (system of record), CARE (consumer experience) and DataScape (cloud-based data reporting and insights) to simplify the servicing experience for Gateway’s consumer customers and team members.
Since its inception in 2000, Gateway has grown to over 170 U.S. mortgage center locations, eight banking centers in communities throughout Oklahoma and $1.9 billion in assets.
“At Gateway, we do business by putting people first, and our Sagent partnership helps us deliver both digital simplicity and smart human advice to customers in the communities we serve,” says Earl Dunham, senior vice president of servicing at Gateway. “Extending our Sagent relationship helps us continue setting the standard for consumer experience in loan servicing, where customer relationships are managed and grown.”
“Gateway is the future of financial services because they have proven how community banking – powered by modern fintech – delivers the high-tech, high-touch vision we all strive for,” states Sagent CEO Dan Sogorka. “Sagent is unyielding in its consumer-first goal for loan servicing, and we’re grateful to go deeper into powering the lifetime customer experience for Gateway.”